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By filling out this form, I am aware that the amount will be refunded to me once the airline has returned the money to Kara Tours, business registered under the name of Kara Travel and Tours SL with CIF B56266190 and tourist license number CIAN-297497-2. 

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Refunds take 4-6 weeks to be processed by the airline. This is the estimated time but it may vary depending on the airline's policy.

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AIRLINE PENALTIES & FEES: 

  • Voluntary cancellations: 

    • Turkish Airlines: 250€​

    • Etihad: 250€

    • Qatar Airways: 450€

    • Emirates: 400€

    • Saudia: 300€

    • Cathay Pacific: 250€

    • Singapore Airlines: 250€

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  • Involuntary cancellations: 0€

       (Agency/service provider fees are non-refundable)

Thank you, we have received your refund form and we will proceed with the request of cancellation and refund of your ticket. 

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